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F.A.Q

If you experience some problems while using a program, please take a look at Frequently Asked Questions (FAQ) first . FAQ lists the most common problems you might come across with our program and will provide you with many answers. It is strongly recommended that you exploit the FAQ completely before contacting us for further assistance.
>> FlashOnTV FAQ

Customer Service Center

If your problem is not discussed in the FAQ, you are welcome to visit our Customer Service Center. You should have received your login account & password in the registration email we sent to you. In the support area, you may easily contact with our sales and technical support representatives with a support ticket. Login to this system and then go to 'My Questions' section to open a new ticket. Our support team will respond as soon as possible.(Usually within 48 hours).
>> Click here to enter our Customer Service Center

Online Form

If you are a visitor or a trial version user, you can submit your question through our online form. It is very easy and convenient. Just enter your E-mail address and your question details, and the system will create an E-mail and send it to our user support technicians. They will get back to you within 48 hours.

Click here to submit an online form.


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